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Disaster Insurance Adjuster

Disaster Insurance Adjuster

Public Insurance Adjusters Are Not Your Enemy

Working with a Public Adjuster can be good for your independent insurance agency and for your customers

1.         After a disaster, insureds have hundreds or even thousands of questions and worries. In a large-scale disaster, many of your local customers will be coming to YOU for answers.  You may find yourself answering the phone every few minutes to address more questions and to resolve their fears. As an agent you will find it necessary to  read the policy and then get back to the insured with their answers. You may find yourself at odds with the insurer if you add  your own opinion or  interpretation of the policy language and it differs from the insurer’s. This is an area where a public adjuster can add value since they will be the ones working directly with the insured and the insurer to address all coverage issues.

2.         Customers who have suffered a loss are very emotional and upset. You will likely be the first one to receive a call informing you of their loss. Your customer will be in need of some immediate assistance and resources. Some of the things they will need are emergency services and temporary housing. Customers will also ask you to report their claim for them and will inquire as to the entire process. It is likely they will ask for a copy of their policy with a full explanation of their coverages. This is an important process that can be handled by a public insurance adjuster.

3.         For the insured who  experiences a disaster, working with numerous company adjusters, independent adjusters and contractors can be cumbersome, time-consuming and sometimes may even be infuriating.  However, you as an independent agent want to stay neutral – you don’t want your customers yelling at you for decisions the insurer may be making and you certainly do not want your insurance company clients upset with you either. This can be a very challenging position to find yourself in. This is another reason why it makes sense to engage a public insurance adjuster – they are outside of the decision making process and will be an advocate for the insured.

4.         Our experience in adjusting large losses and large scale disasters has shown there are a large number of insureds that are under-insured. This is usually the result of the insured shopping for the lowest rates and ending up with inadequate coverage limits. If your insured finds themselves under-insured, the natural thing for them to do is to point their finger at their agent and accuse them of not properly insuring them. Sometimes, a very skilled and astute public adjuster can find additional coverage within the policy to minimize the impact. When selling a policy I recommend the agent spend additional time with the insured to fully explain the coverages that may quickly reach or exceed limits in case of a large loss – such as personal property with the sublimits; additional structures; landscaping; and building code upgrade to name a few. A good public adjuster will look for all coverages within the policy with a goal of minimizing the effect of an under-insured situation.

5.         During the entire claim process it is common for the insurer and insured to have differing opinions on a variety of issues. A professional public insurance adjuster will relieve the burden from the agent by answering and explaining coverages, processes, values and options available to them. In addition, the public adjuster will be able to obtain a value of the loss that is independent from the insurer’s. The goal of the public insurance adjuster is to pursue all coverage the insured is entitled to under the policy. Our experience has shown this is not always the same goal the insurer has. A professional public insurance adjuster can be a strong advocate for the insured and will work with the agent, insured and the insurer to resolve the claim expeditiously for its full value.

6.         Remember a professional public insurance adjuster is the only adjuster that can represent the insured. The company adjuster and independent adjuster are only authorized to work for the insurer. If the customer does not engage a public insurance adjuster, then they will find themselves without their own representation – or will rely upon their agent to perform that work and you will quickly discover you have a second full-time job. It is an arduous and tenacious task to juggle all elements of a claim and one that should really be performed by someone that does this on a full-time basis.

If you help your customer pick a claims professional who understands the insurance claims business, adheres to a Professional Code of Ethics and has an excellent reputation, you will have done a great service for them.

Guidelines for How to Pick the Right Public Adjuster:

- They should be licensed in the state the loss occurs in

- A member of the National Association of Public Insurance Adjusters (NAPIA)

- Experienced with a range of disasters and has worked with many insurance companies

- Local knowledge of contractors, repair and remediation prices, building codes, etc.

- Knowledge of your insurance company – its top adjusters and claims handling processes and policies

- References from satisfied customers

Why is it taking so long for me to get an answere from insurance?

Ok here I go again…. My suv was stolen on the 23rd of last month. I did’t have any idea till the cops came to me house early morning, when I went to go look at my car it was a disaster.I have full coverege and pay for rental, but yet my insurance wont give me a rental so tryed to get in hold of my adjuster witch it took me a week just to find out my car is a total loss. So now its bein another wk and my adjuster wont answere my calls left msgs but still no call back!!!! I need to know what are the next steps to take… I already filled out papperwork they sent me and retured it. what should I do next are they suppose to give me a rental?? how much longer is this going to take??? Help!!! My car note is due on monday, missed a couple of days from work tryed paying for my own rental but it was not working for me due to the beggining of the month witch all my payments are due!!!!

I suggest you contact a supervisor, and ask for a rental assuming that you do in fact have rental coverage as you suggested. Lose the attitude before you begin your conversation. Trust me, your claim will be sent right to the bottom of the proverbial pile.

Your insurance company appears to have horrible customer service. There is no excuse for how they are treating you, and it is not really the supervisor’s fault that the claims rep is not returning your call. I am sure that the supervisor may reprimand the claims rep.

If this does not work, contact your state’s insurance commissioner and file a complaint. You still need to make your car payment. You will not be compensated for time lost from work.

BILL HASTINGS 'INSIDE INDIANA: Bird, bicycles, Brizzi's, campfires, etc. The second Clock:: There are at least one local side bar on the massive Oil spill in the Gulf of Mexico, a global catastrophe that the national press has been described as a “ siege on the shores of America.''

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Hurricane Loss

Hurricane Loss
As Hurricane Season Begins, Insurance Gets Harder to Find
People looking to bolster their homeowners-insurance protection are likely to find that premiums are pricier, and extra coverage is harder to get, than ever before.
Flood Culture Loss and Geology: Impact of Hurricane Katrina

Storm surge caused the greatest loss of life and property when Hurricane Katrina struck the U.S.Gulf Coast. T?

35
Please only respond if you are positive of your answers please, i cannot afford to get any questions wrong thanks!

True
Bay St. Louis, Mississippi was hit hard.

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• Storm surge caused the greatest loss of life and property when Hurricane Katrina struck the U S Gulf Coast The storm surge in Bay St Louis was 10 4 meters (34 feet) high?

Tornado Insurance

Tornado Insurance

Floods And Tornadoes Could Mean An Increase In Buildings And Contents Insurance

With the unnatural extreme weather that the UK has seen during the last few months such as the flooding that hit some parts of the country and the tornadoes that hit some parts of the Midlands, buildings and contents insurance could soon go sky high so it is now more important than ever that you shop around for our cover with a specialist broker.

The specialist broker will be able to find you the best deal on the cover while at the same time helping you to decide that you do have adequate cover. While tornadoes are thankfully a very rare occurrence in the UK they do happen as those living in the Midlands found in September 2007. Buildings insurance would of course be essential in cases of damage made by such as floods and tornadoes and without it the repairs for the structure of the property could end up being very costly.

Repairs such as from the likes of the tornadoes and floods can run into thousands of pounds for repairs to the shell and replacing damaged contents and it is important that you are fully covered because you would need buildings insurance to cover and damage made to your actual home and cover for the contents for damage done to your possessions. While of course tornado damage could mainly be to the outer shell of your home when it comes to flood damage rising water can severely destroy the possessions in your home along with damaging the outer.

While there could be an increase in premiums for buildings and contents insurance due to these natural disasters the cheapest and best deals can still be found by going with an online specialist broker. An specialist home insurance broker will be able to search the buildings and contents marketplace around on your behalf to find you the cheapest premiums for adequate cover. Although floods such as those recently seen are few and far between and tornadoes ever rarer it is essential that you do take out cover to guard against them otherwise it could end up costing thousands to replace the contents of your home not to mention any structural damage that can occur.

It is essential that you do look around for the best deals on buildings and contents insurance and if you want to scour the entire UK marketplace for the cover then going online with a specialist broker and letting them shop around on your behalf is the best way to go. The broker will be able to access the entire marketplace and will know where the best deals can be found but making savings on the cost of the cover is not the only reason why you should go with a specialist broker. The specialist’s website will offer a whole host of information regarding insurance, FAQs and articles about the various types of cover are all available and if you want to understand policies then it is essential that you take the time to digest this information.

Tornado Warning Issued For 2 Missouri Counties
A tornado warning has been issued for two Missouri counties until 8 p.m. Friday.

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Catastrophe Insurance

Catastrophe Insurance
Is the property insurance market ready for the big one?
Florida’s property insurance market appears to be better prepared for hurricane season in some ways this year than it has been the past few years.
New Farmers Insurance Commercial: Catastrophe Response

Insurance sells question?

How are any and all insurance agents making out in business considering groceries over catastrophe is most important in this time of need?

If there is a 5.5% unemployment rate, it means that there is a 94.5% EMPLOYMENT rate, which means that 94.5% of the employable population is WORKING.

People need insurance, especially when the economy is not as good as it should be. Your sales should INCREASE, if you explain to your prospects that it might be harder to come up with the needed funds, should the unthinkable happen. How would a familiy’s economy be if the breadwinner was taken out of the picture? That family would be a whole lot worse off without adequate life insurance on each family member’s life.

Another thing to think about is your client’s possiblity of being disabled. If this should happen, that family’s economy will be the pits.

If you do a Financial Need Analysis (FNA) or other Total Needs Selling presentation, your sales will be easier to close, even in economically hard times.

In the Property/Casualty market, licensed vehicles and financed houses are required to be insured, regardless of the economy.

Catastrophe Insurance Claims

Catastrophe Insurance Claims
Fitch Upgrades Florida Hurricane Catastrophe Fund Finance Corp. to ‘AA’
NEW YORK—-Fitch Ratings assigns an ‘AA’ rating to the following Florida Hurricane Catastrophe Fund Finance Corp bonds:
Farmers Insurance’s Fleet of Catastrophe Claims Vehicles

Why would insurance companies include “acts of God” in their policies if there wasn’t a God?

Aren’t they themselves acknowledging the existance of God when they pay or not pay for damages caused by catastrophic events?

Maybe they put it there in case there is a god? Why does this matter, really?

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